Rafael Pagan Jr., LCSW, ACSW

Executive Director

Currently Mr. Pagan is the Executive Director of Pacific House, located in Stamford, CT.  The agency consists of 28 staff, with a budget of $3,000,000, oversees an 82 bed emergency shelter, and 62 units of permanent supportive housing.  As Executive Director since August 2007 he has provided the leadership in maintaining program integrity, achieving financial stability, and leading the Board of Directors and staff in developing a strategic plan that includes a commitment to its core mission of providing emergency shelter while embracing the need to address housing as a basic need of homeless individuals. Thus, Pacific House has been in the forefront in the development of deeply affordable housing for homeless individuals in Southern Fairfield County by acquiring six new properties in Stamford and Norwalk CT.  Mr. Pagan has developed 55 new units of deeply affordable housing, with another 15 units coming online in 2018 and counting…..   He has established himself as a leader in advocating for the elimination of homelessness in Fairfield County. 

Mr. Rafael Pagan Jr. is a graduate of New Jersey State University as a secondary education History and Social Studies teacher and his graduate degree is from Fordham University Graduate School of Social Service, class of 1980.  His breadth of experience includes working in government and the nonprofit sector managing programs in healthcare, behavior health, recovery programs, developmental disabilities programs, youth programs, residential programs of all types and emergency shelters.  He has also been an adjunct professor at Fordham University and several graduate and undergraduate schools of social work throughout the metropolitan area.

In collaboration with Fordham University, the NYC Parks Department, and the Jeter Foundation Mr. Pagan pioneered the development of social work internships at three of New York’s largest recreation centers in the Bronx and Manhattan. The target population of this initiative was for grammar school children who participate in after school programs located at recreational centers in these three parks. The children were trained on violence prevention and taught skills in maintaining good safety practices in all aspects of their lives. This pilot model led to the Parks Department incorporating social work professionals as part of the staffing at recreational centers throughout New York City in providing similar services.

During his career, Mr. Pagan has been committed to the advancement of the social work profession.  This has been illustrated by his role in the development of internships in many unique settings and agencies from institutions to the nonprofit sector.  Mr. Pagan has mentored over 30 social work interns throughout his career.  His professional volunteer work includes serving as the President of the National Association of Hispanic Social Workers, treasurer of the National Association of Social Workers NYC Chapter, founding commissioners of the NYC Latino Commission on AIDS, treasurer of Connecticut Coalition to End Homelessness, treasurer of Supportive Housing Works and a member of the Open Door of Fairfield County to name a few.  

Jerome Roberts, MBA

Associate Executive Director / Director of Housing

Mr. Roberts currently serves as Associate Director and has worked as the Director of Public Grants and Community Relations, Operations Manager, Residential Services Director, Emergency Housing Director and Case Manager at Pacific House emergency shelter since 1992.

Mr. Roberts’s primary responsibilities include oversight of operations and work with federal, state and municipal agencies to secure continued funding for the Pacific House. Prior to joining the shelter, he served as the Southwest Connecticut Homeless Outreach Project and Evaluation (SWCT HOPE) Director, a regional project that worked from Bridgeport to Stamford to enlist homeless and at-risk populations into SSA programs and benefits.

Mr. Roberts represents Pacific House at many state and local coalitions and groups such as the Affordable Housing Action Collaborative; Connecticut Coalition to End Homelessness; Statewide Homeless Management Information System; the Greater Stamford/Greenwich Continuum of Care; and the State of Connecticut Department of Mental Health and Addiction Services Recovery Advisory Group. He sits on a number of local community boards such as the Waterside Coalitions, ABBDS Association, and Homes for the Brave. 

Mr. Roberts holds a Masters of Business Administration from University of New Haven, and a BS in Natural Science and Mathematics from Dowling College. He is certified instructor of Non-Violent Crisis Intervention and Prevention, American Heart Association Basic Life Skill Instructor, and Adkins Life Skills Educator.

Andrew J. Barer, MA, CMC

Director of Development & Communication

Andrew Barer is an accomplished entrepreneur, executive and public speaker. Prior to joining Pacific House, he spent more than 25 years as a senior sales manager and as a consultant for companies in the financial services industry.

Andrew has extensive experience helping sales executives and managers become more effective. His creative approaches to sales training, coaching, and the ongoing reinforcement of critical sales concepts and skills have helped increase sales and profitability at leading financial services companies including JP Morgan, MetLife and American Express.
In addition, Andrew has a Masters Degree in Psychology and is a Certified Executive Coach.  As an educator and executive coach, Andrew has been a pioneer in using the Internet to enhance and maintain participant benefits from sales training. He developed a proprietary web-based learning network for American Express that was rolled out across the country and internationally. 
In 2005 as an entrepreneur, Andrew co-founded EKKO Technologies, a ground-breaking company in the imaging industry. He led the effort to secure funding for the company and, as President, led a sales effort that generated $1.5mm in the company’s first year.

In the fall of 1999, Andrew raised $2.5 million in seed capital and launched PPINetwork.com, a company providing web-based Customer Relationship Management services for businesses in the $15 billion promotional products industry. Prior to founding PPINetwork.com, he ran the East Coast business for Champion Athletic, where he was responsible for $50 million in revenue.

Andrew has led wilderness expeditions to Glacier National Park (Montana), Denali National Park (Alaska), and the Mingan Islands (Canada). A graduate of Wesleyan University and the Chicago School of Professional Psychology, Andrew lives in Easton, Connecticut with his wife Debbi and three children: Logan (23) and twins Eli and Milo (21).