Rafael Pagan Jr., LCSW, ACSW

Executive Director

Currently Mr. Pagan is the Executive Director of Pacific House, located in Stamford, CT.  The agency consists of 28 staff, with a budget of $3,000,000, oversees an 82 bed emergency shelter, and 62 units of permanent supportive housing.  As Executive Director since August 2007 he has provided the leadership in maintaining program integrity, achieving financial stability, and leading the Board of Directors and staff in developing a strategic plan that includes a commitment to its core mission of providing emergency shelter while embracing the need to address housing as a basic need of homeless individuals. Thus, Pacific House has been in the forefront in the development of deeply affordable housing for homeless individuals in Southern Fairfield County by acquiring six new properties in Stamford and Norwalk CT.  Mr. Pagan has developed 55 new units of deeply affordable housing, with another 15 units coming online in 2018 and counting…..   He has established himself as a leader in advocating for the elimination of homelessness in Fairfield County. 

Mr. Rafael Pagan Jr. is a graduate of New Jersey State University as a secondary education History and Social Studies teacher and his graduate degree is from Fordham University Graduate School of Social Service, class of 1980.  His breadth of experience includes working in government and the nonprofit sector managing programs in healthcare, behavior health, recovery programs, developmental disabilities programs, youth programs, residential programs of all types and emergency shelters.  He has also been an adjunct professor at Fordham University and several graduate and undergraduate schools of social work throughout the metropolitan area.

In collaboration with Fordham University, the NYC Parks Department, and the Jeter Foundation Mr. Pagan pioneered the development of social work internships at three of New York’s largest recreation centers in the Bronx and Manhattan. The target population of this initiative was for grammar school children who participate in after school programs located at recreational centers in these three parks. The children were trained on violence prevention and taught skills in maintaining good safety practices in all aspects of their lives. This pilot model led to the Parks Department incorporating social work professionals as part of the staffing at recreational centers throughout New York City in providing similar services.

During his career, Mr. Pagan has been committed to the advancement of the social work profession.  This has been illustrated by his role in the development of internships in many unique settings and agencies from institutions to the nonprofit sector.  Mr. Pagan has mentored over 30 social work interns throughout his career.  His professional volunteer work includes serving as the President of the National Association of Hispanic Social Workers, treasurer of the National Association of Social Workers NYC Chapter, founding commissioners of the NYC Latino Commission on AIDS, treasurer of Connecticut Coalition to End Homelessness, treasurer of Supportive Housing Works and a member of the Open Door of Fairfield County to name a few.  

Jerome Roberts, MBA

Associate Executive Director / Director of Housing

Mr. Roberts currently serves as Associate Director and has worked as the Director of Public Grants and Community Relations, Operations Manager, Residential Services Director, Emergency Housing Director and Case Manager at Pacific House emergency shelter since 1992.

Mr. Roberts’s primary responsibilities include oversight of operations and work with federal, state and municipal agencies to secure continued funding for the Pacific House. Prior to joining the shelter, he served as the Southwest Connecticut Homeless Outreach Project and Evaluation (SWCT HOPE) Director, a regional project that worked from Bridgeport to Stamford to enlist homeless and at-risk populations into SSA programs and benefits.

Mr. Roberts represents Pacific House at many state and local coalitions and groups such as the Affordable Housing Action Collaborative; Connecticut Coalition to End Homelessness; Statewide Homeless Management Information System; the Greater Stamford/Greenwich Continuum of Care; and the State of Connecticut Department of Mental Health and Addiction Services Recovery Advisory Group. He sits on a number of local community boards such as the Waterside Coalitions, ABBDS Association, and Homes for the Brave. 

Mr. Roberts holds a Masters of Business Administration from University of New Haven, and a BS in Natural Science and Mathematics from Dowling College. He is certified instructor of Non-Violent Crisis Intervention and Prevention, American Heart Association Basic Life Skill Instructor, and Adkins Life Skills Educator.

Rob Lockhart, LMSW

Director of Program Services

Rob Lockhart is new to Pacific House and the role as Director of Program Services. In this position he will be working closely with the staff of the Shelter and Housing Programs. His work will include the continuation and direction of services for clients to overcome their homelessness and be successfully housed. 

Rob is the former Shelter Program Director of Homes with Hope’s Gillespie Center & Hoskins’ Place in Westport, CT. In this position he was responsible for managing daily operations, case management, community kitchen, food pantry, donations and volunteers. During his 5 years at the shelter he provided leadership that emphasized shelter services were delivered with dignity and respect to all clients.  

Rob’s previous employment was with Laurel House in Stamford where he was rooted in the International Center for Clubhouse Development (ICCD) Clubhouse Model for people living with significant mental health issues.  Over his 18-year tenure at Laurel House, he was a key staff member and served as the housing unit coordinator, employment unit coordinator, work order day coordinator, and as the thrift store and community volunteer manager.  Rob received his Bachelors degree from the University of Iowa. In 2007 he attained a Masters in Social Work with a concentration in Client Centered Management from Fordham University.